Pflugerville Fire Department video demonstrates how to turn off water supply to your home

Austin American-Statesman

The Pflugerville Fire Department has made a video demonstrating how to cut off the water supply to your home to prevent pipes from bursting.

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Bracing for a flood of calls from residents about water line breaks, the Pflugerville Fire Department has posted a video that shows how to turn off water service to a property.

“There’s little that the Fire Department can do other than turn off the water,” said Lt. Tim Wallace of the department's Risk Reduction Division. “We are working on a plan to increase our ability to respond to these requests.”

To watch the video on finding your home's cut off valve and turning off the water, visit bit.ly/37Gc0R9.

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"We put this quick video together in hopes of a public education campaign to help folks help themselves in event of a leak and maybe lessen the burden on our response system," said Assistant Fire Chief Nick Perkins.

Since Monday, Perkins said, the department has responded to a total of 347 incidents, including nine calls for environmental exposures, 27 ice-related falls, 26 traffic injuries, and 22 calls for carbon monoxide alarms.