Listen to Austin 360 Radio

Coronavirus in Austin: H-E-B offers free curbside service

Sharon Chapman
Customers at grocery chain H-E-B in Austin look for products among increasingly empty shelves as the city responds to concern over the spread of the new coronavirus. [BRONTE WITTPENN/AMERICAN-STATESMAN]

Texas grocery chain H-E-B on Sunday announced that it has implemented free, next-day curbside service.

“Social distancing is important to help #SlowtheSpreadTexas. Health officials recommend that we all limit public interactions, especially seniors and at-risk populations,” the San Antonio-based company tweeted. “We are working diligently to provide solutions for seniors and Texans in need to access food and supplies with limited public interaction.”

The company also announced it’s working with nonprofits and food banks “to get products to those who need it most,” as well as looking into home delivery options.

H-E-B says it is planning videos to show people how to place curbside and home delivery orders, as well as restaurant orders from Favor, the delivery service owned by the grocery chain.

limited public interaction. We have implemented free next day curbside ordering and are working on delivery options to further support our customers. We are also working closely with local non-profits and Texas Food Banks to get products to those who need it the most.

— H-E-B (@HEB) March 15, 2020

On Saturday, H-E-B announced it was changing store hours to try to keep up with restocking shelves.

CORONAVIRUS IN TEXAS: All our coverage