Texas seniors, a population especially vulnerable to COVID-19, can now order their essential groceries without having to leave the comfort of their home.


H-E-B, which has been public about its continued efforts to find new ways to keep employees safe and shelves stocked during the coronavirus pandemic, announced its new "Senior Support Line" delivery program in partnership with Favor.


As we continue to find ways to support Texans and our most vulnerable populations, H-E-B and @Favor are piloting today our Senior Support Line, a new delivery program designed to offer a safer solutions for seniors (60+) across Texas. (1/3)

— H-E-B (@HEB) March 20, 2020

Starting today, senior citizens, ages 60 and up, will be able to order supplies and groceries from a curated list over the phone or online through the Favor delivery website and app.


The line will be staffed with volunteers to accept and process home delivery orders via phone daily from 9:00 a.m. until 1:00 p.m.


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All fees will be waived for the first 30 days with a $10 tip included in the order for the Favor runner, who will personally shop and deliver the items.


To access the Senior Support phone line, call 1-833-397-0080.