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Posted: 12:40 p.m. Tuesday, June 3, 2014

Postmates app offers food, grocery delivery 24/7 


Postmates
Postmates is a new delivery service in Austin that allows users to order just about anything for delivery 24 hours a day, seven days a week. The delivery fee starts at $5.

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Postmates users in Austin can order from hundreds of businesses, including but not limited to restaurants and other food establishments, through the iOS or Android app.

By Addie Broyles

Need to pick up something, but don’t feel like leaving your house?

On Thursday, Austin is getting yet another option for delivery service. The San Francisco-based Postmates joins Burpy, Favor and Instacart, but Postmates' hook is that customers can get just about anything, from takeout and groceries to retail goods, including prescriptions, delivered 24 hours a day, seven days a week.

Customers browse and pay for the items, including tip, through the iOS/Android app, and couriers make the delivery within an hour. The company has built an inventory of hundreds of restaurants and stores in Austin, including Home Slice, Thunderbird Coffee, South Congress Café and Second Bar & Kitchen, and deliveries start at $5. At first glance, the prices of the restaurant dishes appears to be the same as what customers in the restaurant would pay, and when ordering from a grocery store or other business whose inventory hasn't been pre-loaded into the app, users type in the list of things they want to buy and are then charged after the delivery person makes the purchase.

The company, with the help of some 3,000 couriers, makes 15,000 deliveries a week in seven U.S. cities: San Francisco, Seattle, New York, Washington D.C., Chicago and Los Angeles.

The app allows you to track the courier moving on a map to track the order in real-time, and the initial delivery area in Austin covers downtown, South Congress, Zilker, parts of Barton Hills, Tarrytown, Rosedale and the University of Texas campus area. They plan to expand the delivery area after the launch this week.

To launch the app, Postmates is offering free delivery for the first week, and a $50 delivery credit for the first 500 Austin users. They’ve also partnered with Sugar Mama’s Bakeshop to give away free mini pies starting at 11 a.m. on Thursday, while supplies last. (Users can place an order for the pie from the home screen of the app.)

Addie Broyles

About Addie Broyles

Hailing from the Ozarks, Addie Broyles expanded her cooking (and eating) skills on the West Coast and Spain before settling in Austin, where she writes about food for the Austin American-Statesman.

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