Home > Austin Music Source > Archives > 2009 > June > 17 > Entry
Police: Noise complaints should go to 311, not 911
In light of a call to 911 complaining about live music at Shady Grove on Thursday, we asked police whether people should use 911 or 311 to make such a complaint.
“We ask that people use 311 for non-emergency situations,” police spokeswoman Veneza Aguinaga said.
She said that if people abuse 911 or call multiple times for non-emergencies, they could be investigated.
“We set up 311 so we don’t tie up 911,” she said.
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Permalink | Comments (2) | Categories: Music
Comments
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By Winchester
June 17, 2009 2:33 PM | Link to this
One would think a City Commission memeber would know that.
By Roger L. Cauvin
June 17, 2009 4:34 PM | Link to this
I just got off the phone with Veneza Aguinaga, and she told me that the way she was quoted here may have been taken out of context. If there is need for clarification, I look forward to it.