Austin360 blogs > Digital Savant > Archives > 2010 > March > 08
Monday, March 8, 2010
Trouble with my.SXSW app? Read this
Over the weekend, I saw a few Tweets about people having trouble with the latest update of the South by Southwest Interactive app for iPhone (the naughty one).
An e-mail from the fest suggests the following if you have the issue (which in my case caused the app to fail to load when I clicked on it):
1. Delete the existing my.SXSW app from your phone
2. Download and install the new my.SXSW app again from iTunes or the AppStore
3. Open the app and login with your my.SXSW credentials.
If you do the fix, you might be required to log in twice — once to SXSW, once to the “Dub” service, which seems like one too many hoops to jump through, but then I’m not an app developer.
This seemed to work for me — but as I looked at the app, I noticed that the list of panels doesn’t even have the names of panelists and some panels are missing basic information that’s on the Interactive Web site — a total deal-breaker for me for actually using the app to look up information during the fest.
I’m hoping this gets fixed in the meantime. I’m getting e-mails about other apps (including one from sched.org) that should be available by Friday.. ‘
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