Digital Savant

By David

April 12, 2009 5:15 PM | Link to this

Bold Broadband Policy: Yes We Can, America
http://snipurl.com/yes-we-can-america

By Dan

April 12, 2009 12:24 PM | Link to this

So far 1782 people have signed an online petition:

"Time Warner Cable Road Runner Bandwidth Cap"

hosted on the web by PetitionOnline.com, the free online petition
service, at:

www.PetitionOnline.com/nocap/

It might help if more did so,

By Bryan

April 11, 2009 5:47 PM | Link to this

I called DirectV today and have an installer coming out Monday. I've also called ordered ATT DSL. From readings ATT won't be introducing any caps for at least a year...meanwhile people should file an anti-trust complain with the FTC. So long time warner. I hope everyone else out there does the same and stops giving their money to TWC ASAP. That's the best statement you can make.

By Spivey

April 11, 2009 1:36 PM | Link to this

Just add my name to the list of people leaving TWC if this actually comes to be here in Austin.

They already got rid of some cool channels like IFC and Sundance. And then they had issues with KXAN. And their HD channels have some inconsistency. WTF are they thinking?

By jakeblues07

April 11, 2009 9:14 AM | Link to this

Even if it hurts, cancel TW and go with another company for internet service. They need to be sent a message that the 1990's are over and that we are not paying for Internet by the hour or by the bit. I have been a roadrunner customer since 12/1998. I am not paying TW 3 times what I am paying now for the same internet access. I switched to U-verse on Thursday, and TW is getting canceled today. Whoever thought up this a TW should be fired. TW is not doing this to save their customers money, it is to make themselves more.

By JM

April 11, 2009 7:24 AM | Link to this

The straw that broke the camel's back. Time Warner is attempting to shutdown online content providers and in doing so are gouging the hell out of their customer base. I hope this comes back to bite the hell out of them, and that cocky [mildly naught word] Alex Dudley. What a pompous and arrogant fool.

By Rudy

April 10, 2009 1:46 PM | Link to this

I'll cancel TWC. TWC needs to kill or control the Internet and so do the broadcasters and newspapers. They only see the free Web as a way to get people hooked on the service.

Does anyone remember when there were no commercials on "pay TV" because subscriber fees took the place of them? It was a big selling point in early days of cable. Now we pay to watch commercials.

By Victor

April 10, 2009 1:08 PM | Link to this

This is bad idea looking for a solution from another company. The last thing I need to do is now worry about going over my "minutes" on my Internet and getting raped with crazy charges. It is poor customer service like one would expect from an airline, or a utility.

$200+ a month and my service on the cable TV goes out at least onece a week requiring a rest on my tuning adapter...give me a reason to switch to someone else. I'm already almost there.

By Terry

April 10, 2009 8:59 AM | Link to this

I sure hope AT&T has gotten their stuff together. When I offered them my business last time, they failed to be able to reach my house. I hope I have an alternative to TW soon!

By soauman

April 10, 2009 8:00 AM | Link to this

TWC Austin email address is ctx.a.support@twcable.com Please flood their inbox with your desire to terminate service as soon as the new tiered pricing takes effect. The only way TWC is going to wake up to their dumb decisions is to speak to them with your wallets!!!!

By impartial_observer

April 10, 2009 1:18 AM | Link to this

TO ALL U-VERSE [FAIRLY NAUGHTY WORD]... U-VERSE IS ALSO SOON MOVING TO TIERED PRICING! ONLY GRANDE IS NOT.

By Troy

April 10, 2009 12:02 AM | Link to this

I switched to Grande this week. $109 less revenue per month for TWC, and I couldn't be happier. I should've done it a year ago.

Grande gets a 10 out of 10 so far, even though the install took 4 hrs because they had to string the cable all the way down the block on the telephone poles.

By CardsFan

April 9, 2009 11:19 PM | Link to this

Can someone tell me how to measure how much internet I use. This would be useful in determining which plan to buy, if any. Also, I need to figure out how to stop my friends from sending me those multi-megabyte videos that are mostly junk. Maybe their ISP will make it enough too expensive for them to stop sending that junk.

By Douglas

April 9, 2009 11:15 PM | Link to this

AT&T Uverse and standard DSL. Uverse is ofering 100 - 200 cash.

877-U-ASK-ATT
offer code db410c

By soauman

April 9, 2009 11:03 PM | Link to this

I encourage all to submit your advance termination notices NOW so they can see just how head up but their tactics are... Bet they will back peddle very quickly once they see just how much cable and phone service they will lose as well... Will be interesting to watch this all unfold and then fold up...

By Scott

April 9, 2009 11:00 PM | Link to this

Earthlink apparently *is* Time Warner and vice versa. VP of Public Relations at Time Warner Alex Dudley has said that Earthlink internet *will* be capped.

By Steve Basile

April 9, 2009 10:53 PM | Link to this

With this non-announcement announcement of the "trial" TWC has paved the way for all other HSI providers to either undercut their ridiculous pricing, or simply to offer no cap service. If I was a stockholder, I'd be shorting this pig.

Let's see...I have 6 mpbs DSL with no monthly equipment charge and no cap at $35 per month. If I'm an idiot, I can get the TWC bargain package, one-eighth the speed for half the price, IF I don't go over 1GB per month, or I can get 40% more download speed (rated speed that is, at least when the kiddies aren't home from school choking my neighborhood router node with Barney porn) for twice the price and a 100GB cap. Yeah right. I'm gonna leap at that opportunity.

That giant sucking sound you hear is the air going out of the monopoly balloon.

By Tom

April 9, 2009 10:52 PM | Link to this

Consumers need to threaten to go to ditch TWC and go to whatever competitor still offers unlimited internet. If NO competitor offers unlimited internet, we should consider cutting off cable and internet ENTIRELY for as long as necessary. Why not? I can live without cable and I somehow survived before the internet was invented. And most people can still surf a bit at work, if needed.

By soauman

April 9, 2009 10:48 PM | Link to this

Now that I have emailed my disconnect notice to terminate my service effective with the very first new billing which I calculate to be January 2010, I am getting replies back from them telling me how sorry they are and that my issue will have to be escalated and additional research done. I also addressed again the LOSS of usenet which they did away with in June of last year with NO NOTICE to their subscribers. At that time, I asked several times for a bill adjustment as I now had to pay a 3rd party 10 bucks a month for the service they took away and NO ONE EVER REPLIED. I should have bailed back then but I continued to let them draft my account each month. BUT, this cap crap is the final nail in the coffin and I am DONE with them. AT&T IS an option for me and there is a central office close by so it is now very usable for my area. Grande service is just up the street from me and I have emailed them asking how much longer till they serve my street. Yes, I would rather have Grande and would have switched to them years ago if they served my street. Been waiting on them to do so and continued to pay TWC while doing so. BUT, if I have to go AT&T, will do just for the satisfaction that TWC will not get my $$$....

By Mark

April 9, 2009 10:43 PM | Link to this

Hello AT&T?
Yes, I would like to switch my service as soon as possible!

By Hugh

April 9, 2009 10:41 PM | Link to this

I have 3 services with TW: Digital Cable, Internet and Phone. Guess what's going to happen when this internet tiered pricing goes into effect? They're losing all 3 services from me. They think that they are making/saving money but they'll lose money on their other services.

By Dave

April 9, 2009 10:30 PM | Link to this

TW's obvious (and counterproductive) strategy is to discourage downloading of TV programs and movies from competitive services such as iTunes, Hulu, the TV networks, etc., which are making their cable TV service irrelevant. Streaming is the clear trend for video delivery and TW stands to be a big loser when we no longer need cable TV. Well, as soon as they make the move to tier my internet service they'll not only lose me as a Roadrunner customer, but I'll be moving to an alternative cable TV provider, too. At least as long as cable TV is viable. Hello, AT&T!

By impartial_observer

April 9, 2009 10:23 PM | Link to this

To all the angry people threatening to move to AT&T U-Verse, sorry to burst your bubble, but they are also moving to tiered broadband. The ONLY Austin provider that isn't moving to tiered broadband is Grande.

By PM

April 9, 2009 10:15 PM | Link to this

I got AT&T U-verse about 2 months ago after being a TWC customer forever, and I LOVE U-VERSE. Besides being able to watch recordings on any TV in the house, you can get voicemails and schedule recordings from any computer. I've got my cell and home phones tied into the same mailbox, so a message on either shows on both. And I can record up to 4 shows at a time. No reason for "live" TV at all anymore. U-verse is great, and I highly recommend it.

By O

April 9, 2009 9:59 PM | Link to this

Man, they're handing the wins over to DirecTV,AT&T...and hell anyone who provides their services at a FAIR price. Unlimited broadband is sooo overrated.

By Mustangharry

April 9, 2009 9:49 PM | Link to this

Why would you want to do this? Is it for more money to TWC. I believe that you will lose a lot of your customers, and they will look for a new carriers.

By Josh

April 9, 2009 9:48 PM | Link to this

This is only the beginning - TWC made a mistake moving this out of the boonies (sorry beaumont). Many of the markets they are trying this in are reacting very negatively. Congressman in NY is introducing legislation to prevent this from occurring. Greensborough is opening the market up, austin city council is getting involved. This will not see the light of day.

By Patricio Ibarria

April 9, 2009 9:35 PM | Link to this

try grande communicationes, by far the best internet, cable phone company
www.grandecom.com

By Cable Guy

April 9, 2009 9:33 PM | Link to this

So, have they said what will happen to us who are on the 2 year price lock guarantee? I have Road Runner Turbo (22 down, 2 up) for about $50 a month locked in for the next 18 months and I'd be happy to just stick with that until my contract is up. I'm happy with the speed and let me tell you, I probably download close to 100GB a month. If you jack up my rate after my two years is over, I'll leave.

By Stan

April 9, 2009 9:23 PM | Link to this

A rebuttal to some of Time Warner's earlier claims:

http://arstechnica.com/tech-policy/news/2009/04/the-price-gouging-premiums-of-time-warner-cables-data-caps.ars

By Bob

April 9, 2009 9:15 PM | Link to this

Greg in DS, don't forget we also used to get channel 51 (National Geographic). That was taken away without any price reduction either.

By I'm bailin'

April 9, 2009 9:07 PM | Link to this

One less customer for TWC

By toxy73

April 9, 2009 9:02 PM | Link to this

at&t uverse is better anyway................

By Jeff

April 9, 2009 8:59 PM | Link to this

What about Earthlink, which is billed through TW?

By KH

April 9, 2009 8:57 PM | Link to this

This is still a screw job. It's a ripoff pure and simple. TWC says they "had to" do this because about 5% of the Internet users burn up so much bandwidth they cause everyone else's access to suffer, so they had to raise prices to protect our access from that 5%. We're supposed to believe that TWC couldn't identify those 5% and do something to them alone without affecting our prices? We're supposed to believe that TWC was forced against their will to jack up EVERYBODY'S prices? [Very naughty word!] This is a monolopy pricing ripoff pure and simple. TWC should be hit with a class action suit for violating the Sherman Antitrust Act.

By John

April 9, 2009 8:55 PM | Link to this

If they actually institute these caps in Austin I will be begging ATT to take my money. The only reason I haven't already left is that I want to be sure my leaving will be counted among those that will leave when the capping starts. Of course ATT blows too - I have no doubts about that. What we need is competition.

By flygirl

April 9, 2009 8:54 PM | Link to this

A quick internet search has yielded that my house only has TWC or DSL available. As this is a competitive area and I only have one high-speed option, isn't this grounds for a lawsuit?!

By Soundsfishy

April 9, 2009 8:54 PM | Link to this

I'm done with TWC! I can't wait for U-Verse to come to my area.

By D

April 9, 2009 8:52 PM | Link to this

I'm out as soon as my "price lock" contract with them is up! This is total BS!

By Andrew

April 9, 2009 8:43 PM | Link to this

Can we break out of our contract, now that TWC is changing TOS?

By flygirl

April 9, 2009 8:37 PM | Link to this

RobH - unfortunately some of us have little choice. *cringing* I've actually been deliberating on finding out if U-verse will cover my area as Grande stops at the end of my street.

By soauman

April 9, 2009 8:37 PM | Link to this

I have just placed my disconnect notice with TWC and I hope MANY others follow. As I see it from the above link to the release, it looks like January will actually be when the new rates hit after giving users a chance to see their use and right-size their account. I am going to right-size my account by speaking with my $$$$$ by telling them NO THANKS!!

By Benji

April 9, 2009 8:31 PM | Link to this

It's a pretty interesting plan:
Say you're going to set ridiculously low caps, people focus on the size of the caps. Then up them and people become complacent. They're plan all along was to up the caps so people would feel they're not getting screwed.

This is what happens when a monopoly exists. I'm canceling my service as soon as the DSL is turned on. Sure it's less than half the speed, but at least they're not effectively charging $3/GB. At that rate, streaming a movie from Netflix is more expensive than renting from RedBox.

By Goldie

April 9, 2009 8:31 PM | Link to this

Time Warner Cable sucks! We will be rid of them as soon as our contract up. It took them at least three or four repair people to get the cable up and running at our house when we first moved in - and they charged us for all of the extra work - even though it was their fault that it wasn't wired correctly in the first place. A TWC "contractor" hooked up our modem on a splitter - when it should have been wired separately. When I called to complain that it wasn't working, I was placed on hold for over one hour - yes OVER ONE HOUR. The only reason why I remained on hold is because I wasn't doing anything else at that time, and just listened to the music on my speaker phone until finally a woman from some place in South America who spoke broken English answered the phone. She was not very helpful at all. I ended up having to call back the next day. We're moving on to Grande! See ya TWC - wouldn't want to be ya!

By Jo

April 9, 2009 8:24 PM | Link to this

Time to change to A T and T. Goodbye Roadrunner.

By Niske

April 9, 2009 8:24 PM | Link to this

Looks like I'll be switching services. Anyone have any suggestions?

By soauman

April 9, 2009 8:19 PM | Link to this

Thanks Omar! I now know when to cancel my TWC Road Runner account. I truly hope many others follow and TWC ends up making less money and ends up in BK court!!

By Greg in Dripping Springs

April 9, 2009 8:16 PM | Link to this

Let's see. First Time Warner (TW) removed a useful channel (NOAA weather radar) to Digital only. No decrease in my cable bill. Next, they moved KLRU-2 to digital only. No decrease in my cable bill. Then they removed the program listing channel. No decrease on my bill. Clearly done to 'encourage' migration to pricier cable packages. Now they want to increase profits on the internet end by imposing a tiered internet usage. It should be incumbent upon TW to provide a free usage monitor so that subscribers can determine their current monthly usage and subscribe to a plan that matches that usage. Oh, and how about a smart cable modem I can set to sever the connection to TW when it hits a pre-set limit (manual override available, of course). I cannot wait for Verizon FIOS to get to Dripping Springs, then adios, TW.

By Robert

April 9, 2009 8:04 PM | Link to this

Rabble rabble rabble

By Carrie

April 9, 2009 8:03 PM | Link to this

Gee, like that's soo much better *rolls eyes*
very naughty word, very naughty word, very naughty word...

I'm still deciding whether or not I want to go with a contract, or scrap TWC altogether...We may be moving in July, so there's a chance we can work to get in to a Grande friendly area....

By RobH

April 9, 2009 7:57 PM | Link to this

Anyone who continues or starts internet service with TWC deserves to get screwed.