Austin360 blogs > Digital Savant > Archives > 2005 > August > 15 > Entry
Masters of their domains?
GoDaddy.com’s president Bob Parsons went on the attack Saturday over a CNET interview with Network Solutions CEO Champ Mitchell.
At issue are domain name renewal rates, the number of clients each companies has and the future of domain registrations and associated services.
Exciting stuff, I know.
The timing is interesting for me because just last week, I transferred and renewed a domain name out of Network Solutions to GoDaddy, still best known for their Super Bowl ad, for the same reasons Parsons cites in his blog. $34.99 versus $8.75 a year was not really much of a choice for me.
And just as I was transferring the domain name out, Network Solutions’ obtuse control panel caused me to change the DNS name server to point to an “Under Construction” page, their default when you make changes to your site (in this case, I was “Unlocking” my domain name so it could be transferred).
Which would be fine except that when I tried to the change name serve back, it wouldn’t go through. I called customer support and was told that the domain name settings are now locked until the transfer is complete, causing my personal site to be down for about a week. Thanks, NetSol!
Point being Network Solutions had a good long run as the largest domain registrar with an entrenched base of users who were too lazy or too afraid to jeopardize making their sites go down even temporarily to debate the high price of domain renewals. That policy seems to have finally caught up with NetSol and, judging from other Web site owners I know, this is the year people are finally jumping ship.
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